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"Room was not ready until 5 pm. Was "upgraded" from a king water view to villa with 2 queen beds. Same price to book either so not really an upgrade. Villa was nice but is a good ways away from the main resort so we had to either walk or call for pick up from golf cart. Cart drivers were excellent. On site dining was good. Saltwater lagoon was nice. There was a cup of cigarette butts on our porch which was gross. Villas are nice. But the rooms and bathrooms are tiny. Had a grewt time, but will probably stay somewhere else next time."

"Its a lovely place for relaxion and beautiful sunsets. Our room was very comfortable and we loved our balcony. The everyday housekeeping was an added plus. The family of staff were very helpful!"

"Great"

"Room was nice but not cleaned properly dirty towels hanging in the bathroom also shower itself was pretty dirty other than that the view was nice"

"The property and staff were fine. The rooms were very clean. There was a constant smell of pot in our hallway and the pool bar was never open. Breakfast needs to be stepped up. The resort fee is unreasonable."

"Parking"

"Beautiful property and nice spacious rooms. Stayed in a 2 bedroom and the space was great, but would have preferred the layout to be flipped to have the King in the main room and the 2 queens in the extra bedroom up front so the kids had their own space. Balcony was large and furniture was nice. Housekeeping and front desk staff were fantastic. Pools were nice. Water stations were a nice touch. Biggest issue with this resort was the food and drink situation. Breakfast at Marketplace consisted of reheated egg sandwiches. Far too expensive for what was received. Ended up going off property all other mornings after trying this the first morning. We loved the concept of beach bar area at night with the nice chairs to sit at and relax after dinner while the kids played with the sand toys. However, the service is incredibly slow. We waited 45 minutes for a server to even greet us and take our drink order one night. Pool bar had very average food for a large price. Once again, takes a very long time to receive your order. Tried the beach bar food one afternoon too and were extremely disappointed in the size and quality of the food for the price. Besides the food and drinks, the ambiance of the hotel is great. "

"The staff was wonderful, the pool area was gorgeous, room was well kept & clean, parking was great….overall 10/10🤗⚓️🍷"

"The rooms were clean neat tidy air conditioning was great. Parking was great nice and expensive place to crash in the keys."